rubby88 Privacy Policy

1. Introduction

rubby88 ("rubby88," "we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the rubby88 platform at rubby88.org (the "Platform"). This Privacy Policy ("Policy") describes how rubby88 collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform and all associated services.

This Policy applies to all registered players, prospective players, and visitors to the rubby88 website. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

rubby88 operates in the Philippines and is committed to complying with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. We take our obligations as a personal information controller seriously and handle all personal data with the care and respect it deserves.

2. Data Controller

For the purposes of applicable data privacy legislation, rubby88 acts as the personal information controller in respect of the personal data collected through the Platform. This means rubby88 determines the purposes and means of processing your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our Data Protection Officer (DPO) at:

• Email: [email protected]
• Subject Line: Data Privacy Inquiry
• Response Time: Within 5 business days

3. Information We Collect

rubby88 collects the following categories of personal data:

rubby88 does not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive data is collected (such as government ID details), it is handled with heightened security measures and used solely for the stated purpose.

4. How We Collect Your Data

rubby88 collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions;
• Automated Technologies: Data collected automatically when you access the Platform, including cookies, web beacons, log files, and similar tracking technologies that record your device information, IP address, and browsing behavior on the Platform;
• Third-Party Sources: Data received from payment processors (such as GCash and PayMaya), identity verification service providers, fraud prevention agencies, and regulatory bodies as permitted by applicable law;
• Public Sources: Publicly available information used to verify your identity or comply with anti-money laundering obligations.

5. How We Use Your Data

rubby88 uses your personal data for the following purposes:

• To create, manage, and maintain your rubby88 player account;
• To verify your identity and age in compliance with Philippine gaming regulations (minimum age: 21 years);
• To process deposits, withdrawals, and other financial transactions;
• To comply with anti-money laundering (AML) and Know Your Customer (KYC) obligations;
• To provide customer support and respond to your inquiries;
• To monitor gameplay for responsible gaming purposes and apply player protection tools where appropriate;
• To detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct;
• To personalize your experience on the Platform, including game recommendations and promotional offers;
• To send you transactional communications, account notifications, and (with your consent) marketing messages;
• To analyze Platform usage and improve our services, features, and user experience;
• To comply with applicable laws, regulations, and court orders.

6. Legal Basis for Processing

rubby88 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual Necessity: Processing required to perform our contract with you, including operating your account and processing transactions;
• Legal Obligation: Processing required to comply with applicable laws, including AML regulations, KYC requirements, and gaming regulations;
• Legitimate Interests: Processing necessary for rubby88's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your privacy rights;
• Consent: Processing based on your freely given, specific, and informed consent, particularly for marketing communications and non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Sharing Your Data

rubby88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers necessary to process your deposits and withdrawals;
• Identity Verification Providers: Third-party KYC and age verification service providers engaged to confirm your identity and eligibility;
• Fraud Prevention & Security Services: Providers that assist rubby88 in detecting and preventing fraudulent activity, money laundering, and other prohibited conduct;
• Technology & Infrastructure Providers: Cloud hosting, data storage, and platform technology providers who process data on our behalf under strict data processing agreements;
• Regulatory & Law Enforcement Authorities: Government agencies, regulators, and law enforcement bodies where disclosure is required by applicable Philippine law, court order, or regulatory directive;
• Professional Advisors: Legal counsel, auditors, and other professional advisors bound by confidentiality obligations.

All third-party service providers engaged by rubby88 are required to implement appropriate technical and organizational measures to protect your personal data and are prohibited from using your data for any purpose other than the specific service they provide to rubby88.

8. Data Retention

rubby88 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting requirements.

As a general guide:

• Account Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations;
• Transaction Records: Retained for a minimum of five (5) years from the date of the transaction;
• KYC & Identity Documents: Retained for the period required by applicable regulatory obligations, typically five (5) years after the end of the business relationship;
• Support Communications: Retained for up to three (3) years from the date of the interaction;
• Marketing Preferences: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.

When personal data is no longer required, rubby88 will securely delete or anonymize it in accordance with our data disposal procedures.

9. Data Security

rubby88 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the rubby88 Platform;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls ensuring that only authorized personnel can access personal data on a need-to-know basis;
• Regular security assessments, vulnerability testing, and penetration testing of our systems;
• Multi-factor authentication requirements for administrative access to systems containing personal data;
• Staff training on data privacy obligations and secure data handling practices;
• Incident response procedures to detect, report, and address personal data breaches promptly.

While rubby88 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying rubby88 immediately if you suspect any unauthorized access to your account.

10. Cookies & Tracking Technologies

rubby88 uses cookies and similar tracking technologies to enhance your experience on the Platform, remember your preferences, and gather analytics data that helps us improve our services.

Types of cookies we use:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting Platform functionality;
• Performance & Analytics Cookies: Help us understand how players interact with the Platform, which pages are most visited, and where technical issues occur. Data collected is aggregated and anonymized;
• Functional Cookies: Remember your preferences such as language settings, display options, and game history to provide a more personalized experience;
• Marketing Cookies: Used to deliver relevant promotional content based on your interests and browsing behavior on the Platform. These are only set with your consent.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the rubby88 Platform. For more information on managing cookies, refer to your browser's help documentation.

11. Your Privacy Rights

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by rubby88:

• Right to Be Informed: The right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy;
• Right of Access: The right to request a copy of the personal data rubby88 holds about you;
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations;
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to Data Portability: The right to receive your personal data in a structured, commonly used format and to transmit it to another controller where technically feasible;
• Right to Lodge a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact rubby88 at [email protected] with the subject line "Data Privacy Request." rubby88 will respond to all verified requests within thirty (30) days. We may require you to verify your identity before processing your request.

12. Minors & Age Verification

The rubby88 Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gaming regulations. rubby88 does not knowingly collect personal data from individuals under the age of 21.

As part of our registration and KYC process, rubby88 requires all players to verify their age by submitting a valid government-issued identification document. Any account found to belong to a person under 21 years of age will be immediately suspended, all funds will be handled in accordance with applicable regulations, and any personal data collected will be securely deleted.

If you believe that rubby88 has inadvertently collected personal data from a minor, please contact us immediately at [email protected] so that we can take prompt corrective action.

13. Marketing & Communications

rubby88 may send you promotional emails, SMS messages, and in-platform notifications about bonuses, new games, special events, and other offers. We will only send marketing communications where you have provided your consent to receive them during registration or through your account settings.

You may withdraw your consent to receive marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email;
• Updating your communication preferences in your rubby88 account settings;
• Contacting our support team at [email protected].

Please note that even if you opt out of marketing communications, rubby88 will continue to send you transactional and account-related messages that are necessary for the operation of your account, such as deposit confirmations, withdrawal notifications, and security alerts.

14. International Data Transfers

rubby88 primarily processes and stores your personal data within the Philippines. In certain circumstances, your personal data may be transferred to and processed by service providers located outside the Philippines, for example where we use cloud infrastructure or technology providers with international operations.

Where such transfers occur, rubby88 ensures that appropriate safeguards are in place to protect your personal data, including contractual data processing agreements that require the recipient to maintain data protection standards consistent with the Data Privacy Act of 2012. By using the rubby88 Platform, you consent to such transfers where they are necessary for the provision of our services.

15. Changes to This Policy

rubby88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or Platform features. When material changes are made, rubby88 will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via email or an in-platform notification.

Your continued use of the rubby88 Platform following the posting of any changes to this Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how rubby88 protects your personal data.

16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way rubby88 handles your personal data, please reach out to our team:

• Email: [email protected]
• Subject Line: Privacy Policy Inquiry
• Support Hours: 8:00 AM – 12:00 AM PHT, daily

For complaints that cannot be resolved directly with rubby88, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines, the regulatory body responsible for enforcing the Data Privacy Act of 2012.

You may also review our Terms & Conditions and Responsible Gaming pages for additional information about your rights and obligations as a rubby88 player.